Welcome to our Community Guidelines

At ISOHorse, we make buying and selling second nature by making it quicker, simpler, and most importantly, more fun – but we’re also a lot more than a marketplace.

We know that the most important part of our community is its members – and hey, that’s you! So whether you’re curious about what you can buy and sell on or what type of conduct we prohibit on our website or future apps, use these guidelines to help us keep our community safe, welcoming, and inclusive.

Thanks for being a part of our community!

Community Guidelines

Act with integrity, ISOHorse makes it easier than ever to find great deals, but we can’t do it alone. Every deal requires trust. Accurately and fairly represent yourself and the items you’re buying or selling on ISOHorse. Attempts to deceive or defraud users are not tolerated.
Attempts to lure users off of ISOHorse to other services are prohibited.
Negotiate prices in good faith, and don’t list items at a price at which you don’t intend to sell.
You may not circumvent our anti-spam and anti-fraud efforts. (this includes multiple postings of the same item)
All items for sale should include photos that are clear, well-lit, and accurately represent what you’re selling.

Prohibited conduct:

Messages that are intended to harass, intimidate, threaten, or demean another user
Items that promote or support hate groups
Items that depict or glorify violence
Racial slurs

If it’s not yours to sell, it’s not for us.

You must rightfully own anything you intend to sell on ISOHorse. We have a zero tolerance policy for stolen goods. Remember, violating someone else’s intellectual property is a form of theft. This means counterfeit goods or replicas that are being sold without permission from the rightful owner aren’t allowed.

Prohibited items include:

Counterfeit goods
Replicas that are sold without consent from the trademark owner
Stolen goods
Hacking tools
Vehicles where you are not the titleholder

We follow the law, and you should too.

It’s your responsibility to understand all laws where you live and to make sure your activity on ISOHorse is legal. For example, you may need to make sure it’s legal for you to buy or sell your item, or that you are following the law regarding real estate you’ve listed for sale or rent.

Prohibited conduct:

Postings or messages that are defamatory, libelous, fraudulent or otherwise violate the law.
Postings or messages that violate right of publicity or privacy.
Posting or transmitting any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program that’s or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment (each, a “Virus”).
Using ISOHorse for any purpose that’s fraudulent or unlawful.
Harvesting or collecting information about our users or directing our users to external websites or apps to harvest or collect their information.
Interfering with or disrupting the operation of ISOHorse or our servers or networks.
Restricting or inhibiting any other person from using ISOHorse.
Reproducing, modifying, distributing or otherwise exploiting any portion of ISOHorse except as authorized by us.
Reverse engineering, decompiling or disassembling any portion of ISOHorse.
Systematically downloading our content.
Unless you’re a public search engine, using any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather our content.
Asking a prospective buyer or renter questions about their sex, race, religion, sexual orientation, gender, or family status.

Understand and respect our Prohibited Items guidelines:

Read and respect our prohibited items guidelines, but most importantly, use common sense. If you wouldn’t sell it to your aunt/uncle, it’s not for ISOHorse.

This list covers most of what isn’t allowed, but we’ll remove any item we feel is harmful to the ISOHorse community.

Adult content

Sexual content, adult toys or other items that include explicit nudity are not allowed on the ISOHorse.

Prohibited items include:

Pornography
Adult Toys

Drugs & alcohol

We know all the great deals you find on ISOHorse will make your head spin, but the products shouldn’t to do the same. ISOHorse isn’t a place to sell drugs or alcohol, even if it’s legal to do so in your jurisdiction.

Prohibited items include:

Alcoholic products
Tobacco
E-cigarettes and e-juice
Illegal Drugs
Prescription drugs or medical devices
Over-the-counter drugs and supplements
Services

On the ISOHorse we currently don’t allow some professional services like legal, financial, or most human medical services. Additionally, you can’t offer to do something illegal for someone else – like unlocking their phone. See below for a list of prohibited services.

Prohibited services include:

Financial Services (tax filing and preparation, insurance, loans, and credit scoring)
Legal Services (debt collection, will preparation, legal advice)
Human Medical Services (chiropractic care, cosmetic services like Botox)
Escort Services, companionship, matchmaking
Massage services
Services which are themselves illegal (unlocking phones and other hardware) or may include illegal activity
Services related to alcohol or drugs
Services involving guns or other weapons
Affiliate or pyramid schemes
Services making extreme or unrealistic promises (“Lose 50 lbs in a week!”, “Cure cancer!”)

Spam

We don’t allow spam on our website or app – not the meat product and not the annoying, untargeted behavior that clogs up the internet. Don’t repeatedly post the same products, and don’t start a conversation with someone unless you’re actually interested in buying their item.

Prohibited items include:

Repeated listings of the same item
Mass messages sent without the intent of buying or selling items on ISOHorse

Weapons and Other Dangerous Items

Your safety will always be ISOHorse’s top priority. That’s why we prohibit dangerous items like firearms, fireworks, or items that have been widely recalled.

Prohibited items include:

All firearms, accessories and ammunition
Airsoft, BB, or other novelty guns that do not clearly display an orange safety tip
Tasers
Burglary Tools
Fireworks
Pesticides, tear gas, and other hazardous chemicals or controlled substances

Miscellaneous

The policies above cover most of what isn’t allowed, but are not exhaustive. We’ll remove any item we feel is harmful to the ISOHorse community.

Other prohibited items that are commonly posted on other sites but are not allowed to be listed on the ISOHorse are listed below.

Prohibited items include:

Used cosmetics
Lottery tickets and other sweepstakes or gambling
Items obtained through government assistance
Bodily fluids such as breast milk
Sale of currency as a product (cryptocurrencies, euros, dollars, etc.).

For additional questions, please visit our FAQs